Experienced Consultant for Avaya Aura Contact Center and Avaya UC
Helping Our Clients Find Success
About Us
Our Experience
Over 15 years Experience in Avaya Technologies including Legacy G650 based Avaya Manager and Avaya Aura Technologies with Session Manager and Avaya Aura based Contact Center Technologies.
Experience in designing hosted (cloud) based Contact Center with multi-tenancy.
Our Approach
Our service includes a comprehensive consultancy right from opportunity identification, information gathering, discovery, analysis, modelling solutions, doing details architecture and design of Contact Center or UC platform, provide guidance on related network design, Firewall Rules for security, involve in translating pre-sales technical architecture to Delivery and Deployment Architecture, assist in deployment, testing, cutover, transitioning from Design phase to Deployment and Delivery Stage followed by transitioning to Day-1, Day-2 support.
We consult to help identify gaps and opportunities, a comprehensive report that includes a project plan with timelines and milestones, a cost analysis, and a schedule. We also offer assistance in selecting the right products to integrate with Avaya Contact Center technologies that transforms into Intelligence based Interactive Contact Center.
Why Us?
We act as your technology and business partner to help you succeed in moving you to latest Contact Center Technologies that brings you increased productivity and customer satisfaction.